I design content experiences and conversations between humans and AI. In addition to 13 years as a content designer, I’ve worked with AI systems since 2017, with LLMs, NLU, vision, and navigation. I co-create and evaluate the systems that power LLM interactions, translating complex models and emerging technologies into clear, intuitive experiences that scale across voice, chat, and product ecosystems. This work includes:

• Full-stack content and conversation design, shaping language-driven experiences and information architecture from discovery through launch

• 0-to-1 AI product development, creating AI-powered features, voice assistants, conversational systems, and language-rich experiences across media, health, robotics, and games

• Prompt design and evaluation, including intent classification, conversational quality frameworks, and defining “what good looks like”

• Scalable systems thinking, including style guides, pattern libraries, AI-first workflows, and close collaboration with engineering on scalable architectures

• Deep cross-functional collaboration with product, engineering, legal, editorial, and user research teams

• Technical partnership with engineering, including SQL, Python fundamentals, structured data, ML-driven systems, and personalization

• Expertise in behavior change and engagement design, including gamification, monetization, retention, and habit-forming product experiences

• Experience across startups and public companies

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Awards include the Prix Galien (Somryst), Smithsonian Best STEM Toy (Cozmo), a GLAAD Award (The Sims Mobile), and awards from the Webby Awards, World Association of News Publishers, Society for News Design, and Society of Publication Designers for my work on Newsprint at The Washington Post. I am also a nationally-recognized playwright and use my deep expertise in dialogue and human behavior to enrich the tech products I've had the pleasure of creating.